The first chapter of this two-part story began with stressing
the importance of staying true to the branding of your business. Gladwell used
Airwalk shoes as an example of the decline of a business due to their switch it
branding. He talked about how at first the shoes were almost custom designed to
target certain groups of people. There were the “hipster” shoes sold at smaller
stores and then “mainstream” shoes sold at larger corporations. This created a
double market where they could reach two fairly large groups of customers.
Because of this, the successes of their sales were great. However, the decline
began when they started to come out with, essentially, one time of shoes that
they sold to both markets. People valued their uniqueness and as such didn’t
care much for a one-line shoe brand that now didn’t stand out much in the shoe
industry. I think the bigger picture of this is that not only companies, but
also people, need to stay true to their values. This goes into what the second
case study was about. Gladwell talked about how teenagers will mimic the
behaviors of people around them. In both cases, it’s about knowing your own
beliefs and having the strength to back them when it really counts. Peer
pressure and pressure the keep up with the market often times results in the loss
of the factor that set you apart from everyone else. Being unique is attractive
to a lot of people. It is viewed as almost brave to go against the grain in
society and that is why so many people fall into conformity. If everyone acted
the same and wanted the same things, the world would be a very dry place. There
would be no scintillating conversation or heated debates. Everyone would agree
and no one would stand up for “right and wrong”. It’s important to have
diversity amongst peers as well as society because when all is said and done
you want to have a head on your shoulders that has values that are so deep that
even the thought of loosing them is enough to make you fight to keep them.
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